Code of conduct

Introduction

Our Mission at Metal-Castings and More GmbH is to provide high-quality products and services. We strive to meet the highest standards, ethical principles, and legal requirements. This Code of Conduct is our guide to responsible and ethical business behaviour.

1. Quality Commitment

We are committed to providing the highest quality products and services. We focus on continuous improvement to exceed our customers' expectations.

2. Compliance with laws and regulations

We respect and comply with all applicable laws, regulations and governmental requirements. These include environmental regulations and labour laws.

3. Environmental responsibility

We are aware of our responsibility for the environment. We are committed to sustainable practices to minimize the impact of our operations on the environment.

4. Social responsibility

We promote social responsibility and actively participate in charitable activities to support the communities in which we operate. 

5. Ethics and Integrity

Our employees and partners always act ethically and with integrity. Corruption and unethical behaviour will not be tolerated. 

6. Employee rights and diversity

We respect the rights of our employees and strive for diversity and equality in our workforce. 

7. Customer focus

We attach great importance to the satisfaction of our customers and strive to understand their needs and meet them in the best possible way. 

8. Safety in the workplace

The safety and health of our employees is our top priority. We are committed to safe working conditions. 

9. Confidentiality

Confidential information and data from our customers and partners are protected and treated confidentially. 

10. Supplier Code

We expect our suppliers to adhere to ethical principles and high-quality standards. These include fair working conditions and compliance with legal as well as environmental regulations. 

11. Continuous improvement

We strive to continually improve and optimize our processes to meet our commitments and deliver the highest quality. 

12. Compliance with the Code of Conduct

All employees, partners and stakeholders of Metal-Castings and More GmbH are required to respect and comply with this code of conduct. 

‍

Closing remarks

This Code of Conduct expresses our commitment to ethical business conduct and the highest quality. It serves as a guide for our daily actions and our long-term direction. We thank you for your trust in us and for your cooperation.

‍

If you have a complaint about our services or conduct, please do not hesitate to raise it. We take every complaint very seriously and guarantee that we will take immediate action to address your concerns. Please send your complaint by email to complaint.management@mcm-castings.de. Your trust in our services is important to us, and we are committed to resolving any issues to your satisfaction.